Oct 28, 2016 Skype for Business OS 10.10 Yosemite Seems the skype for business mac client is only compatible with 10.11, and up. My company is on 10.10, and not sure if it's worth upgrading everyone to 10.11 just to be able to run this app. Skype for Business Server 2015 Cumulative Update KB3061064 Important! Selecting a language below will dynamically change the complete page content to that language.

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My Skype for Business (SFB) for Mac is randomly dropping incoming and outgoing calls, and sometimes incoming calls go straight to voice mail without ringing. What is causing this?

Answer: The most recent version of Skype for Business (SFB) for Mac (version 14.05) is known to cause the behavior you described. If you or Microsoft auto-update upgraded your installation of SFB to version 14.05, UIT recommends you downgrade to version 14.04. For downgrading instructions, see UIT document SFB for Mac Downgrade – 14.05 to 14.04 [pdf].

I am transferring to a new department. What is the procedure for obtaining a new phone number?

Answer: Phone numbers are now assigned to people. Similar to the handling of an email address, you keep the same phone number during your time with UH. When you transfer to a new department, there ought to be a phone for you to sign-in to (CX600) or plug-in to (CX300) your computer. Department phone numbers stay with the department. If you are currently signed-in to a phone, sign-out before you move to your new department.

After listening to a voice mail message on my phone, how can I forward that message to a co-worker?

Answer: While the message is playing or when it ends, say “Forward to [first name, last name]”, then hang up or wait for more options.

How do I make a long distance call using my soft phone (SFB client)?

Answer: In the Search field, using your keyboard, enter a domestic long distance number or 011 followed by an international long distance number and press return. In the Conversation Window that opens, click the keypad icon . After the long distance number is dialed, one or two beeps can be heard. After hearing the beep(s), enter your long distance authorization code in the keypad.

How can I add a long distance number to a conference call using my Macintosh soft phone?

Answer: It is not possible.

How do I update the Contact information for a non-UH personal contact in Skype for Business (SFB)?

Answer: It is not possible to update Contact information using only Skype for Business (SFB), you must also use Outlook. In Skype for Business (SFB), right-click on the Contact you want to update and select Add to Outlook from the menu. An Outlook Contact Card appears with the Contact’s information. Using the Outlook Contact Card, add a name for the Contact or update other information. Click Save & Close. Exit and restart Skype for Business (SFB) to see the updated Contact information.

How can I copy my Outlook Contacts to Skype for Business (SFB)?

Answer: It is not possible to copy Contacts from Outlook to Skype for Business (SFB). To add an Outlook Contact to Skype for Business (SFB), using your hard phone or soft phone (client software), search for the name of the person you want to add to Skype for Business (SFB). Skype for Business (SFB) will search your Outlook Contacts. Mac users must use their soft phone to search Outlook Contacts. When the Contact’s name appears, add the person to your Skype for Business (SFB) Contacts. Consult the appropriate user guide at http://www.uh.edu/infotech/services/SFB/documentation/index.php for instructions on how to search for a Contact and how to add a Contact to Skype for Business (SFB).

How is Skype for Business (SFB) different from my existing phone service?

Answer: The unified communications system provided by Microsoft Skype for Business (SFB) utilizes the Internet as the transmission medium via an infrastructure of hardware, software and high-speed fiber optic cabling. The prior system was a voice-only Private Branch Exchange (PBX) telecommunications system that utilized a copper cabling infrastructure.

How can I learn more about how to use Skype for Business (SFB)?

Answer: Visit our training page to view user guides and video tutorials.

What features have changed in Skype for Business (SFB) on Mac?

Answer: Read about the features that are available in Skype for Business (SFB) is now on Mac

Does Skype for Business (SFB) on Mac run on my version of Mac OS?

Answer: Skype for Business (SFB) on Mac runs on OS X El Capitan or later versions. To find out which OS version you have, from the Apple menu, click About This Mac. See other system requirements.

How do I join a Skype for Business (SFB) meeting on a Mac?

Answer: You can join a meeting right from the Skype for Business (SFB) on Mac main window, without having to go to Outlook. See Join a Skype for Business meeting.

How do I share my desktop to others in a meeting?

Answer: It's easy to share your desktop with other people in a meeting by clicking the button. You need to be a presenter in a meeting to share your screen. If the option appears dimmed, ask one of the presenters to give you presenter access.

Why don't I see a Join button next to a meeting?

Answer: Make sure the meeting is set up as an online meeting. If it is, in the Skype for Business (SFB) main window, click on the meeting you want to attend to make the Join button appear.

I have recurring meetings that were scheduled in Lync for Mac. Do I need to cancel and reschedule them or run an update to change them to Skype for Business (SFB) on Mac meetings?

Answer: No, you do not need to cancel and reschedule your meetings that were scheduled in Lync for Mac. Your meeting invitations will still work.

Are the phone numbers the same for dial-in conferencing on Skype for Business (SFB) on Mac as they were on Lync for Mac?

Answer: Yes. The phone numbers will remain the same for Skype for Business (SFB) on Mac.

I am on Skype for Business (SFB) on Mac, but will invite users that still have the Lync for Mac. Will they be able to join the meeting?

Answer: Yes. When users join the meeting, they will join on whichever client (Lync or Skype for Business (SFB)) is installed on their system. If a user does not have either product, they will be prompted to install the Skype for Business (SFB) Web App.

Can I use the Meet Now feature with Skype for Business (SFB) on Mac?

Answer: Yes. On the menu bar, click Conversations > Meet Now.

Where can I find help topics about Skype for Business (SFB) on Mac?

Answer: On the menu bar, click Help > Skype for Business (SFB) Help.

Can I add and remove contacts?

Answer: Add and remove contacts feature is supported for users on Office 365 and Skype for Business (SFB) Server 2015. It is not supported for Lync Server 2013.

For Skype for Business (SFB) related questions or problems, send email to sfbsupport@uh.edu.

Summary: Prepare your Skype for Business Server 2015 servers with this topic. Hardware, OS, databases, software, all the system requirements and recommendations are here to help ensure a successful install and deployment of your server farm.

If you're looking for environmental requirements, such as Active Directory, DNS or certificates, you can check out the Environmental requirements for Skype for Business Server 2015 doc.

As you might expect, there are some preparations to make before you begin deploying Skype for Business Server 2015. This article will walk you through planning for the following:

Hardware for Skype for Business Server 2015

Now that you have your topology down (and if you don't, you can check out the Topology Basics for Skype for Business Server 2015 topic), it's time to think about servers. Skype for Business Server 2015 servers will require 64-bit hardware. Our recommendations for hardware are below. These aren't requirements, but they reflect the requirements necessary for optimal performance. We have capacity planning documentation that will help you determine if you need more than this, depending on your circumstances.

Recommended hardware for Front End Servers, Back End Servers, Standard Edition servers, and Persistent Chat Servers:

Recommended hardware for Edge Servers, standalone Mediation Servers, Video Interop Servers, and Directors:

Operating systems for Skype for Business Server 2015

Once you have the hardware in place, you'll need to install operating systems (OS). These are the OS that will allow you to install and successfully use Skype for Business Server 2015.

If it's not on this list, it won't work properly, please don't try it for new installations of Skype for Business Server 2015.

Note

In-place upgrade of the OS is not supported with Lync Server 2013. You must deploy a separate pool and migrate users to the new pool with a different OS. All servers in a pool must have the same OS version.

Note

You may have noticed Windows Server 2008 R2 isn't on this list. That's because we recommend Windows Server 2012 R2 for all new servers to be used for SFB. You should only be using Windows Server 2008 R2 when you have existing servers with Lync Server 2013 already installed, and you're intending to do an in-place upgrade of them. Windows Server 2008 R2 reached the end of the mainstream support lifecycle on 1/13/2015 and will reach the end of its support lifecycle on 1/14/2020.

In addition to the latest service pack, you'll want to ensure the following updates are installed where relevant to you:

• For Windows Server 2012, KB article 2858668 should be installed before an upgrade. Get it here.

• If you have Windows Server 2012 R2, please install KB article 2982006 before upgrading. It's found here.

• If you're upgrading on a Windows Server 2008 R2 box (see the Note above), then you'll want to install KB article 2533623 first. It's at this link.

Back end databases that will work with Skype for Business Server 2015

When installing Skype for Business Server 2015 Standard Edition, you'll have SQL Server 2014 Express (64-bit edition) is automatically installed as well.

Skype for Business Server 2015 Enterprise Edition is a little more complicated, but the supported list is below (everything is 64-bit edition, you'll notice, please don't use 32-bit editions):

If you don't see the SQL Server edition you want to use listed here, you can't use it.

• You're also going to need to install SQL Server Reporting Services for the Monitoring Server role.
• For a well-connected SQL back end, the connection to the Skype for Business front end should be local, and not across a low speed link.
• Sharing SQL back ends between two or more pools is not supported.

Microsoft Exchange storage

Meeting content files, such as PowerPoint presentations, are archived as attachments. If you want to store Skype for Business archive data with Exchange compliance data, you must use Exchange for your Exchange deployment and ensure that the maximum storage size supports storage of the meeting content files. You must deploy Exchange prior to deploying and enabling archiving using the Microsoft Exchange integration option.

Hardware and software requirements for archiving in Skype for Business Server 2015

Archiving is not a defined server role, you do not need to install a separate server for archiving. Unified Data Collection Agents are installed and activated automatically on every Enterprise Edition Front End pool and every Standard Edition Server. You will need to enable and publish your archiving topology by using Topology Builder.

Archiving uses the Skype for Business Server file storage for temporary storage of meeting content files, so you do not set up a separate file store for archiving.

Microsoft Message Queuing is not required.

You will need to set up the infrastructure for archiving storage. This includes choosing either Exchange or Archiving storage using SQL Server. Skype for Business Server Archiving infrastructure requirements are the same as for deployment of Skype for Business Server. For details, see Requirements for your Skype for Business environment.

Note

To support users who are not homed on Exchange servers, or if you do not want to use the Microsoft Exchange integration option, you must deploy archiving storage using a 64-bit SQL Server database.

You must set up the SQL Server platforms prior to deploying and enabling archiving. If the account to be used to publish the topology has the appropriate administrator rights and permissions, you can create the Archiving database (LcsLog) when you publish your topology. You can also create the database later, included as part of the installation procedure. For details about SQL Server, see the SQL Server documentation.

The load increase for archiving can be significant. Therefore, you should ensure that disk space is adequate for Front End Servers on which archiving is enabled.

SQL Mirroring, SQL Clustering, and SQL Always On

You are able to use SQL Mirroring or SQL Clustering with Skype for Business Server 2015, it's supported. SQL Mirroring's set up through the Skype for Business Server Topology Builder. If you're intent on setting up SQL Clustering, that's done in SQL Server.

Make sure you have an active/passive configuration for SQL Clustering, as that's what's supported. Don't share the passive node with any other SQL instance.

You can have the following for failover clustering:

Two-node:

• Microsoft SQL Server 2019 Standard (64-bit edition), and we recommend running with the latest service pack.

• Microsoft SQL Server 2017 Standard (64-bit edition), and we recommend running with the latest service pack.

• Microsoft SQL Server 2016 Standard (64-bit edition) with Service Pack 1 or later. We recommend running with the latest service pack.

• Microsoft SQL Server 2014 Standard (64-bit edition), and we recommend running with the latest service pack.

• Microsoft SQL Server 2012 Standard (64-bit edition), and we recommend running with the latest service pack.

Sixteen-node:

• Microsoft SQL Server 2019 Enterprise (64-bit edition), and we recommend running with the latest service pack.

• Microsoft SQL Server 2017 Enterprise (64-bit edition), and we recommend running with the latest service pack.

• Microsoft SQL Server 2016 Enterprise (64-bit edition) with Service Pack 1 or later. We recommend running with the latest service pack.

• Microsoft SQL Server 2014 Enterprise (64-bit edition), and we recommend running with the latest service pack.

• Microsoft SQL Server 2012 Enterprise (64-bit edition), and we recommend running with the latest service pack.

Important

For upgrading, we do want you to ensure that on your Front End Servers you have at least SQL Server 2012 SP1 installed prior to upgrade. Here's a link to SP1 if you want to download it right away.

If you need to read up more on SQL Mirroring, we have a Back End Server high availability in Skype for Business Server 2015 topic. Configure SQL Server clustering for Skype for Business Server 2015 has the steps for getting clustering ready. There are also further links on failover clustering for SQL, for 2014, 2012, and 2008.

Note

New to the 2015 release is support of SQL Always On. It is supported, and you can read more about it in the Back End Server high availability in Skype for Business Server 2015 topic.

Note

SQL Mirroring is available in Skype for Business Server 2015 but is no longer supported in Skype for Business Server 2019. The AlwaysOn Availability Groups, AlwaysOn Failover Cluster Instances (FCI), and SQL failover clustering methods are preferred with Skype for Business Server 2019.

Software that should be installed before a Skype for Business Server 2015 deployment

There are some things you're going to need to install or configure for any server running Skype for Business Server 2015, and they're listed below. After that are additional requirements for specific server roles.

All Servers:

Front End Servers and Standard Edition server also need:

Note

You may also need to enable Directory Browsing if you are using a load balancer.Otherwise a blank page will load which the load balancer might consider a failure.

Skype For Business

To help you out, here's a sample PowerShell script you can run to automate this:

Note

The command looks for source files in a specific order.If you are online, the command accesses Windows Update.However, if you are offline, you need to make sure the source files are available to the command.For more information about using PowerShell to install roles and features,see Install or Uninstall Roles, Role Services, or FeaturesDon't forget to run Windows Update again after you install prerequisites, even if you use the PowerShell command.

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Directors also need:

IIS, with the following modules selected:

• Common HTTP Features

  • Default Document

  • HTTP Errors

  • Static Content

• Health and Diagnostics

  • HTTP Logging

  • Logging Tools

  • Tracing

• Performance

  • Static Content Compression

• Security

  • Request Filtering

  • Client Certificate Mapping Authentication

  • Windows Authentication

• Application Development

  • .NET Extensibility 3.5

  • .NET Extensibility 4.5

  • ASP.NET 3.5

  • ASP.NET 4.5

  • ISAPI Extension

  • ISAPI Filters

(If you're wondering, it's the same module set as the Front End Servers and Standard Edition servers, with the Dynamic Content Compression and Management Tools left out.)

And we have some PowerShell code below for this too:

Skype For Business 2015 Mac Os Download

Persistent Chat Servers also need:

Skype Mac Os Download

Message Queuing, which is also called MSMQ. It's a Windows Server component, and you can install it under the Features section in Server Manager. If you want to read more about this, check out Installing and Managing Message Queuing.

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Last thoughts:

Skype For Business Mac Updates

Please don't install any Microsoft Internet Security and Acceleration (ISA) Server client software, or any other Winsock Layered Service Providers (LSP) software (any third-party firewalls or anti-virus network inspection software would be included here) on any of your front end servers or standalone mediation servers. Poor media traffic performance has been seen when that software's installed.